Refund Policy

1. Digital products

Because digital products may be accessed or delivered immediately, refunds are generally not available after successful delivery or download, except where required by applicable law or where a specific product page states otherwise.

2. Duplicate or erroneous payments

If you were charged more than once for the same purchase or believe a payment was made in error, contact us with the transaction details. We will review the issue and, where appropriate, arrange a refund.

3. Services

Refund treatment for custom development or other services depends on the agreed project terms, work already completed and any cancellation provisions communicated before engagement.

4. Defective or inaccessible products

If a purchased digital product is materially defective or inaccessible due to an issue on our side, contact us promptly. We may provide a corrected copy, replacement access or an appropriate refund depending on the circumstances.

5. How to request a refund

Email contact@pstlservices.com with your name, purchase details, transaction/reference number and reason for the request. We will review the request and respond within a reasonable period.

6. Processing

Approved refunds are generally returned through the original payment method. The time for the funds to appear may depend on the payment provider or bank.