Cancellation Policy

1. Digital product orders

Orders for digital products may be processed for immediate delivery. Cancellation is generally not possible after delivery or access has been provided, except where required by applicable law or expressly stated on the product page.

2. SaaS subscriptions

If a SaaS product offers a subscription, cancellation can be requested through the cancellation method provided with that product or by contacting us. Cancellation normally applies to future billing periods; access already provided for a paid period may continue until the end of that period unless otherwise stated.

3. Custom services

For custom software or other services, a customer may request cancellation before or during the engagement. Any fees for work already completed, committed third-party costs or other agreed cancellation charges may remain payable as specified in the project agreement.

4. How to cancel

Contact contact@pstlservices.com with your name, service/product and relevant order or project reference. We will confirm the applicable cancellation process.

5. Effect of cancellation

Cancellation does not automatically create a refund. Any refund will be handled under the applicable refund terms and the specific agreement or product terms.